7 Online Doctors in Singapore for a Virtual Consultation From the Comfort of Your Home
Are you tired of waiting in long queues at the clinic or the doctor’s office? Do you dread the thought of taking time off work just to see a doctor?
With the rise of telemedicine and online doctors in Singapore, you no longer have to worry about these things! With just a few clicks on your smart device, you can now consult with a licensed doctor from the comfort of your own home.
In this article, we’ll share some of the best mobile apps that you can use to see a General Practitioner (GP), specialist or audiologist online in Singapore. We’ll also answer some frequently asked questions (FAQs) about telemedicine. Read on!
Note:
Not all conditions are suitable for telemedicine. Certain conditions and emergencies, such as chest pain and stroke-like symptoms, will still require a visit to the clinic or a hospital. When in doubt, visit a clinic or a hospital to see a doctor.
For Online Consultations With General Practitioners
GPs are your go-to when it comes to common colds, fevers, headaches and more. Instead of queuing at the clinic where people are coughing and sneezing, try these mobile apps and see a GP online!
1. Minmed Connect
🏷️ Consultation fee: $21.40
Minmed Connect allows you to see a doctor online within a matter of minutes. Through a video call, you can engage in a consultation with their doctors and have the prescribed medication delivered right to your doorstep.
At Minmed Connect, their team of doctors has undergone mandatory training and is fully registered with the Singapore Medical Council (SMC).
Acute conditions | Chronic conditions | Conditions not suitable for telemedicine* |
|---|---|---|
Cough, cold or flu | Diabetes | Chest pain |
*In the event of these conditions, visit the hospital or call an ambulance immediately.
2. Speedoc
🏷️ Consultation fee: $21.60 – $43.20
Established in 2017, Speedoc is a telemedicine app that allows you to see a doctor online or arrange a house visit.
During the virtual consultation, the doctor will inquire about your symptoms and discuss your prognosis. If necessary, the doctor can expedite specialist referrals or arrange for medication refills. Any medication that has been prescribed during the consultation will be delivered to your house at no cost on the same day or the next day, depending on the time of your consultation.
Conditions | Conditions not suitable for telemedicine* |
|---|---|
Common colds and flu | Broken bones |
*In the event of these conditions, visit the hospital or call an ambulance immediately.
For Online Consultations With General Practitioners and Specialists
These telemedicine apps allow you to consult both GPs and specialists with just a few clicks on your smartphone. Take a look at the options below!
3. Doctor Anywhere
🏷️ Consultation fee (excluding GST): $20 (GP) | From $50 (Specialist)
Doctor Anywhere was established with the aim of providing simple, accessible and efficient healthcare services to all. With this mission in mind, the platform offers access to GPs and doctors in over 10 different medical specialities.
As the doctors on Doctor Anywhere are registered with the SMC and licensed to practice in Singapore, you can rest assured that you’re receiving reliable medical advice. Additionally, you can receive your medication delivery in just 3 hours, allowing you quick relief from your symptoms.
Acute conditions (GP)* | Chronic conditions (GP)* | Specialists |
|---|---|---|
Cold sores | Chronic back pain | Cardiology |
*If your condition isn’t listed above, the doctor will evaluate your medical history, symptoms, and medical records to determine if you’re suitable for a teleconsultation.
4. Healthway Medical
Healthway Medical is a medical group with a long history spanning over 3 decades. Since their founding in 1990, they have expanded to over 100 clinics and medical centres islandwide.
To make healthcare even more accessible, Healthway Medical launched their mobile app where patients can book in-clinic appointments, schedule online consultations and purchase medication. Additionally, they have Japanese-speaking doctors, making this app a great choice for Japanese expats.
Acute conditions (GP)* | Chronic conditions (GP)* | Specialists** |
|---|---|---|
Cold or flu | Asthma | Paediatrician |
*If your condition isn’t listed above, the doctor will evaluate your medical history, symptoms, and medical records to determine if you’re suitable for a teleconsultation.
**Teleconsultations with these specialists are by appointment only.
5. HiDoc
🏷️ Consultation fee: $20 – $180
HiDoc is a one-stop platform that connects you to GPs and specialists across 25 different medical fields. Their medical care professionals specialise in men’s, women’s and children’s healthcare so you can easily find a solution for every member of your household.
Through the app, you can opt for a virtual consultation with a doctor, specialist or nurse, and arrange for a medication refill. Any medication prescribed by your doctor will arrive within the same day of the consultation, giving you convenience at your fingertips.
Acute conditions (GP) | Chronic conditions (GP) | Specialists |
|---|---|---|
Cold, cough, runny nose | Contraceptives | Aesthetic / Plastic surgeon |
6. WhiteCoat
🏷️ Consultation fee: From $21.40
With a dedication towards providing affordable, reliable and convenient medical care services, WhiteCoat is a telemedicine solution that allows you to speak with a GP or specialist on demand*. The app allows you to manage your chronic illness, arrange for medication refills and review your lab results – all with just a couple of clicks!
Medication that has been prescribed by your doctor will be delivered to your home, while medical certificates (MCs) and medical records will be uploaded onto the app for easy access.
Acute conditions (GP) | Chronic conditions (GP) | Specialists |
|---|---|---|
Eye conditions | Diabetes | Paediatrician |
*Children below 16 years old are required to create a child account to schedule a teleconsultation.
For Online Consultations With Audiologists
Did you know that you can see an audiologist online too? You no longer have to visit a hearing clinic to adjust your hearing aids – your audiologist can do it remotely through a mobile app!
Do note that the app can only be used by existing hearing aid users. New users or those looking to get a hearing aid must still visit a clinic for a physical consultation.
7. Oticon Companion
🏷️ Consultation fee: Free
Oticon RemoteCare is a feature found on the Oticon Companion app that allows you to get in touch with your audiologist without having to leave your home. Through the app, you can receive personalised care while saving on travel time. You also won’t have to worry about missing follow-up appointments since you can speak to your audiologist from anywhere at any time.
Additionally, your audiologist can adjust the settings of your Oticon hearing aids remotely and you can test the new settings in real-time. Furthermore, with phone and video calling and text messaging functions available, you can choose your preferred method to get in touch with your audiologist.
As an all-in-one solution, the Oticon Companion app offers a wide range of functions aside from remote consultations including sound control and customisation, hearing aid tracking and remote firmware updates.
Note: Hearing Partners is the authorised hearing care professional for Oticon hearing aids in Singapore. Thus, you can use the Oticon RemoteCare feature to get in touch with our audiologists!
FAQs About Online Doctors in Singapore
Yes, telemedicine is legal in Singapore and regulated by the SMC and the Ministry of Health (MOH). The SMC has issued guidelines for telemedicine doctors, which outline the standards of care and ethical considerations that must be adhered to.
Additionally, the MOH has established a regulatory framework for telemedicine providers, which includes licensing requirements and ongoing monitoring and evaluation. You can refer to this list of licensed telemedicine providers in Singapore.
In her years of clinical practice, Jennifer has always adopted a patient-centric approach — empathising with patients’ problems, setting realistic expectations and delivering effective management tips.
As the Team Lead, Jennifer oversees the professional development and ensures good service quality in the team.
Jennifer Lee
Senior Clinical Audiologist
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